Effective date: 15 May 2025

Website: www.mgb.ai

Company Name: MortgageBloc LTD 

Jurisdiction: United Kingdom

1. Introduction

MortgageBloc Ltd ("we", "us", "our") respects your privacy and is committed to protecting your personal information in compliance with UK data protection laws. This Privacy Policy explains how we collect, use, store, and protect your personal data when you use our website. It does not cover use of the MortgageBloc Platform by registered customers ( lenders or intermediaries) or end consumers who have been invited to use the MortgageBloc Platform. These actions are covered under a separate privacy notice which is provided at the time of access.

2. What Information We Collect

We may collect and process the following personal information:

Contact Information: such as your name, email address, and phone number when you fill in a contact form or communicate with us.

Message Content: details you provide in the body of any enquiry or message.

Technical Data: such as your IP address, browser type, and usage information collected through cookies or analytics tools.

3. How We Use Your Information

We use your personal information for the following purposes:

- To respond to your enquiries or requests.

- To improve our website and services.

- To comply with legal obligations.

We do **not** use your data for marketing without your explicit consent, and we do **not** sell your personal information to third parties.

4. Legal Basis for Processing

We rely on the following lawful bases to process your personal data:

Consent: where you have provided it (e.g. submitting a contact form).

Legitimate Interests: such as improving our website or responding to your queries.

Legal Obligation: where necessary to comply with UK laws.

5. How We Share Your Information

We may share your data with:

- Service providers who help operate our website (e.g. web hosting, analytics), under confidentiality agreements.

- Legal or regulatory authorities if required by law.

We will never share your personal information for commercial gain.

6. Data Retention

We retain your personal data only for as long as necessary to fulfill the purposes we collected it for, including for legal, accounting, or reporting requirements. Contact form data is typically retained for up to 12 months unless a longer period is justified.

7. Your Data Protection Rights

Under UK data protection law, you have the right to:

- Access your personal data.

- Request correction of inaccurate or incomplete data.

- Request deletion of your data (in certain circumstances).

- Object to or restrict processing.

- Withdraw consent at any time (where processing is based on consent).

- Lodge a complaint with the Information Commissioner’s Office (ICO).

To exercise your rights, please contact us using the details below.

8. Data Security

We implement appropriate technical and organisational measures to safeguard your personal data from unauthorised access, use, or disclosure.

9. Cookies and Analytics

We may use cookies and tracking technologies to understand how visitors use our Website. For details, please refer to our Cookie Policy.

10. International Data Transfers

All data is stored and processed in the United Kingdom. We do not transfer personal data outside of the UK.

11. Contact Us

For any questions or to exercise your rights, contact:

Email: hello@mgb.ai

Address: MortgageBloc Ltd, 71-75 Shelton Street, Covent Garden, London, United Kingdom, WC2H 9JQ